DESIGNED FOR ECONOMIC DEVELOPMENT TEAMS IN LOCAL GOVERNMENT
Understand your business community
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Monitor CRMS will cleanse and merge any data sources you currently have, including local business registration data and provide you with a ready to use database. We will renew this periodically as part of your subscription.
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Allow your businesses to update their information directly with secure update forms and invite new subscribers to your newsletter with forms embedded into your council website.
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Inset your strategic framework into the system so that you can record daily activities directly against your organisational targets and generate reports in a few clicks to measure the progress of your strategy.
Segment and communicate
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Easily find specific businesses or groups of businesses using powerful filtering tools, Tag cohorts of businesses or contacts so that you can quickly pull them up when needed.
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Interact with your database using a friendly map, filter businesses, draw to select businesses in specific locations and use the vacancy tool to understand your commercial availability and identify opportunities in your LGA.
Great for place based activations, local events, road closures and disaster response & recovery.
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Use filters and tags to quickly send short EDMs to directed business groups with relevant information.
Build beautiful and functional newsletters in alignment with your specific brand guidelines that are fully measured and tracked.
Invite businesses and stakeholders to events and record who attended.
Manage relationships
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Keep track of emails, phone calls. and conversations that your whole team has with your business community. Always understand the context of the relationship and ensure relationship continuity in the event of staff leaving or illness.
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Monitor CRMS, right in your inbox - our lightweight but powerful outlook plug in makes it as quick as possible to record interactions with stakeholders - no excuses!
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Forward plan and schedule engagements, events and newsletters, track your own and your teams progress using powerful and customisable dashboards and make sure nothing slips through the cracks.
Build trust
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Our custom built Better Approvals module allows you to proactively manage planning enquiries and ensure that business needs are being met.
Collect data on the process wins and losses to help form strategic decisions within the planning process.
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Easily host a public facing business directory based on your own business database. decide who is shown and who is not.
Embed the directory into your council website and the public can use filtering and mapping tools to find the business you are after.
No more double handling business information through multiple systems.
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Powerful history logging tools to always know when things changed and by whom - never be left in the dark again.