Monitor CRMS logo in white

The CRM for Economic Development within Local Government

Build trust, increase engagement and manage investment attraction oppotrunities with the best CRM for Economic Development in Australia.

The most widely used CRM for Economic Development in Australia, Trusted by:

Adelaide Economic Development Agency Armadale Albury City Ballarat Bathurst Greater Bendigo City of Casey City of Charles Sturt Charters Towers Coffs Harbour Frankston City Georges River city of hobart City of Hobsons bay City of Holdfast bay Kempsey Kimba latrobe melton Merri-bek moreton bay moyne newcastle Northern Grampians Norwood payneham and st peters Palmerston east pilbara Redland stonnington The hills whitehorse whitsunday yankalilla Adelaide Economic Development Agency Armadale Albury City Ballarat Bathurst Greater Bendigo City of Casey City of Charles Sturt Charters Towers Coffs Harbour Frankston City Georges River city of hobart City of Hobsons bay City of Holdfast bay Kempsey Kimba latrobe melton Merri-bek moreton bay moyne newcastle Northern Grampians Norwood payneham and st peters Palmerston east pilbara Redland stonnington The hills whitehorse whitsunday yankalilla

What our customers say…

“Monitor CRMS has revolutionised the way the team goes about its engagement...”
— Melton City Council
“Having a database that has been tailored to the needs of Economic Development professionals has proven to be a great asset...”
— Hobsons Bay City Council
“...We now know who our businesses are and how to reach them”
— Mitchell Shire Council

How our CRM empowers Economic Development teams in Local Government:

Cleanse and maintain your business database

A laptop showing how Monitor CRMS shows the business database and a business listing

Facilitate engagement with easy communication tools

A laptop showing Monitor CRMS' newsletter tool and an example of a full featured, good looking newsletter built with the tool
A laptop showing Monitor CRMS' powerful mapping functions and how custom filters can be applied to the map for place based activations

Filter, search, sort, and segment your business community

Manage investment attraction opportunities and quantify their economic impact

A laptop showing Monitor CRMS' Investment Attraction management module. the example shows how Monitor displays the Investment attraction database and a specific opportunity

Generate insightful reports for data driven decision making

A laptop showing Monitor CRMS' advance reporting module,. the example shows a bar graph highlighting business engagements made within an example strategic framework
A stylised drawing of the world map with many location markers, indicating that our servers are located in the same country as our customers.

Safe and Secure

Monitor CRMS exceeds the requirements of local government security and privacy requirements for data, privacy and security.


Data is locally hosted in every country that we operate.

Case Studies

Want to know if we can help?

Schedule a no obligation chat with our experts - we have over 30 years experience in Local Government and we can explore if Monitor CRMS is right for your organisation.

The Monitor CRMS team in a meeting