The CRM for Economic Development teams in Canada

Monitor CRMS is a purpose-built CRM designed for municipalities to increase trust, track engagements and generate positive outcomes for their business communities.

Trusted by forward-thinking Economic Development teams

Case Study:
Township of Esquimalt

Learn how the Township of Esquimalt, BC demonstrates best-practice business engagement with Monitor CRMS

What our customers say…

“Monitor CRMS has revolutionised the way the team goes about its engagement...”
— Melton City Council
“Having a database that has been tailored to the needs of Economic Development professionals has proven to be a great asset...”
— Hobsons Bay City Council
“...We now know who our businesses are and how to reach them”
— Mitchell Shire Council

How our CRM empowers Economic Development teams in Local Government:

Cleanse and maintain your business database

A laptop showing how Monitor CRMS shows the business database and a business listing

Facilitate engagement with easy communication tools

A laptop showing Monitor CRMS' newsletter tool and an example of a full featured, good looking newsletter built with the tool
A laptop showing Monitor CRMS' powerful mapping functions and how custom filters can be applied to the map for place based activations

Filter, search, sort, and segment your business community

Manage investment attraction opportunities and quantify their economic impact

A laptop showing Monitor CRMS' Investment Attraction management module. the example shows how Monitor displays the Investment attraction database and a specific opportunity

Generate insightful reports for data driven decision making

A laptop showing Monitor CRMS' advance reporting module,. the example shows a bar graph highlighting business engagements made within an example strategic framework
Canadian flag flying over a township

Safe and Secure

Monitor CRMS exceeds the requirements of Canadian data hosting & privacy laws including PIPEDA and provincial privacy requirements


Municipal data remains the property of our client and all data is securely hosted in Canada.

Case Studies

Want to know if we can help?

Schedule a no obligation chat with our experts - we have over 30 years experience in Local Government and we can explore if Monitor CRMS is right for your organisation.

The Monitor CRMS team in a meeting